All orders include free worldwide standard shipping with tracking.

Customs duties and import taxes for incoming shipments are covered by us, so there should be no additional delivery charges from Father & Daughter.

For return shipments, customers may be responsible for applicable customs fees as explained in our Returns & Exchanges Policy.

Standard orders are normally processed within 1–3 business days. Customized items may require an additional 2–5 business days for production.

Typical delivery after dispatch:

• USA: 5–9 business days
• UK: 4–8 business days
• Other destinations: 7–14 business days

See the full Shipping Policy.

We ship worldwide. Available destinations and shipping options are shown during checkout.

Once your order is shipped, you will receive a tracking number by email.

You can also use our Order Tracking page.

Standard orders may be cancelled within 2 hours of purchase or before processing begins, whichever comes first.

Customized items cannot be cancelled or modified once production has started. See our Order Cancellations page.

Standard orders are normally processed within 1–3 business days. Personalized and made-to-order products require additional production time.

You can review all return conditions, exclusions, exchange procedures, and refund timelines in our Returns & Exchanges Policy.

Eligible products may be returned within the period and under the conditions stated in our Returns & Exchanges Policy.

Customized, personalized, worn, damaged, or hygiene-sensitive items may be excluded unless they arrive defective or incorrect.

Contact our support team before sending anything back. Include your order number, full name, the reason for return, and clear photos when relevant.

Use our Support page or email support@father-and-daughter.com.

After an approved refund is issued, it typically takes 7–9 business days to appear in your account, depending on your bank or payment provider.

Contact us as soon as possible with your order number and clear photos of the item, packaging, and shipping label. We will review the case and provide the appropriate resolution.

Measure the circumference of the finger where you plan to wear the ring and compare it with our Ring Size Guide.

The ring should feel snug enough for reliable sensor contact but should not feel painfully tight.

The best option is usually the index finger of your non-dominant hand. The middle or ring finger may also work well.

Avoid the thumb or pinky when possible because sensor contact may be less consistent.

Most models work with Android 5.1 or later and iOS 10.0 or later.

The ring connects through its companion app using Bluetooth. Exact compatibility may vary slightly by model.

Depending on the model, the smart ring may track heart rate, blood oxygen, sleep, steps, calories, distance, stress or HRV, and multiple workout modes.

Smart ring data is intended for general wellness and fitness purposes and is not a substitute for medical diagnosis or treatment.

Materials vary by model. Many smart rings use a durable metal outer shell, a skin-friendly finish, and sealed internal electronics.

Check the individual product page for the exact material specification.

Water-resistance depends on the specific model. Check the product description for its IP or ATM rating before swimming, showering, or exposing it to prolonged water pressure.

Use the supplied magnetic charger or charging case. Align the charging contacts correctly and allow the ring to charge fully before first use.

Wipe the ring with a soft, dry cloth, keep the charging contacts clean, and avoid harsh chemicals, impacts, and temperatures outside the range stated in the product instructions.

See our Care Instructions.

Use a clear, high-quality image with good lighting and a visible subject. A square image is preferred for the most reliable alignment.

For best results, use a resolution of at least 1,000 × 1,000 pixels.

Minor cropping or alignment may be required to fit the projection stone. Important faces or details should be positioned near the center of the image.

Look inside: hold the jewelry close to your eye and look through the projection stone.

Phone flashlight: shine the phone flashlight through the back of the stone toward a nearby surface.

Camera zoom: point your phone camera at the stone and zoom in until the image becomes visible.

Your jewelry arrives gift-ready in branded packaging. Depending on the product, an upgraded gift box may also be available.

The projection lens is the most delicate part. Avoid scratching it, exposing it to harsh chemicals, or cleaning it with sharp or abrasive tools.

Use a soft, lint-free cloth and make sure the piece is fully dry before storing it. See our Care Instructions.

Customized photo projection jewelry generally requires an additional 2–5 business days for production before dispatch.

Many of our waterproof jewelry pieces are made with skin-friendly stainless steel and are designed for comfortable everyday wear.

Always check the specific product page for exact materials and allergen information.

Our waterproof jewelry is designed to resist normal exposure to water, humidity, sweat, and everyday wear without quickly tarnishing or losing color.

Exact materials and plating may vary by product.

Many waterproof pieces are suitable for regular daily wear, including during showering or workouts. However, removing jewelry before prolonged chemical exposure, high-impact activity, or contact with abrasive surfaces will help preserve its finish.

Gently wipe the jewelry with a soft cloth to remove oils and residue. Avoid perfumes, lotions, cleaning agents, and other harsh chemicals when possible.

Store each piece in a dry place when not in use. See our Care Instructions.

Our waterproof designs are made to resist everyday tarnishing and discoloration. Long-term appearance still depends on use, storage, skin chemistry, and exposure to chemicals or abrasion.

Available methods may include major credit and debit cards, Apple Pay, Google Pay, PayPal, Klarna, iDEAL, Bancontact, and other methods shown at checkout.

See our Payment Policy.

Transactions are protected through SSL encryption and processed by PCI-compliant payment providers. We do not store your complete card information on our servers.

You will be charged in the currency displayed at checkout. Your bank or payment provider may apply its own conversion rate or international transaction fee.

Read our Privacy Policy for details about data collection, use, sharing, and your rights.

Read our Terms of Service.

Father & Daughter is a jewelry brand focused on meaningful, gift-ready, personalized, waterproof, and smart jewelry.

Learn more on our About Us page.

Read the background, inspiration, and values behind Father & Daughter on our Our Story page.

Use our Support page or email support@father-and-daughter.com.

Customer service hours are Monday to Friday, 9:00 AM–5:00 PM GMT. We normally reply within 1–2 business days.