At Father & Daughter Jewelry, we understand that sometimes you may change your mind after placing an order. Please review the following Cancellation Policy carefully.
1. Cancellation Timeframe
You may cancel your order within 2 hours of placing it, or before it is processed for shipment — whichever comes first.
Once the order has been processed or shipped, it can no longer be cancelled. In such cases, you may still return the order in accordance with our Returns & Exchanges Policy.
2. How to Cancel
To request a cancellation, please contact our support team as soon as possible at: support@father-and-daughter.com
Please include your order number and full name in your message.
3. Refunds for Cancelled Orders
If your order is successfully cancelled, we will issue a full refund to your original method of payment.
Refunds typically take 7–9 business days to appear in your account.
4. When We May Cancel
Father & Daughter Jewelry reserves the right to cancel an order in the following situations:
In such cases, a full refund will be issued, and you will be notified via email.
For More Information:
Questions? Visit our FAQs page or contact our customer services.
Contact Information:
Store Name: Father & Daughter
Address: 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom
Email: support@father-and-daughter.com
Phone: +44 7446 119289
Customer Service Hours:
Monday to Sunday: 9:00 AM – 5:00 PM (GMT). We do our best to reply to your e-mail within 1-2 business days.
