You can reach our customer support team via email at support@father-and-daughter.com or through our Contact Us page on the website. We aim to respond to all inquiries within 24 hours, excluding weekends and holidays.
To ensure the security of your purchase, we are unable to change the shipping address once the order is confirmed. Please verify your shipping address carefully before completing your purchase.
Yes, we offer repair services for damaged jewelry purchased from our store. Please reach out to our customer support team at support@father-and-daughter.com with details about the damage, and we'll guide you through the repair process.
We use a variety of best-quality materials, including sterling silver, high-quality stainless steel, genuine gemstones, and freshwater pearls. Each product description provides detailed information about the materials used for that specific item.
Yes, indeed! Every single one of our products is meticulously crafted to be hypoallergenic and waterproof. You can trust that both comfort and durability are ensured across our entire collection.
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can return it within 14 days of receiving it. Please visit our Returns & Exchanges page for detailed instructions on how to initiate a return.