We want you to be completely satisfied with your purchase from Father & Daughter Jewelry. Please read our Returns & Exchanges Policy below for all the details you need to know.

14-Day Return Window
You can return any items purchased from father-and-daughter.com for a full refund within 14 days of receiving your order. Please ensure that the item is unused and in the same condition as you received it, including the original packaging and any accompanying materials.

Refunds
Once your return is received and inspected, we will process your refund, and a credit will automatically be applied to your original method of payment. Please allow 7-9 business days for the refund to reflect in your account.

Exchanges
If you'd like to exchange your item for a different size, color, or design, subject to availability, we are happy to assist. If the desired item is of higher value, the price difference will be charged; if lower, we will issue a partial refund. Alternatively, you can choose to receive store credit for future purchases. To initiate an exchange, please contact our customer support team with your order number and details about the item you wish to exchange.

Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service and purchasing shipping insurance for your return. We cannot guarantee that we will receive your returned item.

Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at support@father-and-daughter.com with photos of the product and packaging. We will arrange for a replacement or a full refund, depending on your preference. We value your satisfaction and are committed to providing excellent customer service.

Start a Return or Exchange
If you are eligible and would like to initiate a return or exchange, please reach out to us at support@father-and-daughter.com, and we will guide you through the necessary steps. If your concern involves a defective or damaged item, please let us know so we can address it appropriately.

Thank you for choosing Father & Daughter Jewelry. If you have any questions or concerns regarding our Returns & Exchanges Policy, please do not hesitate to contact us.

Warm regards, The Father & Daughter Team