PRIVACY POLICY
Last updated: January 4, 2026
This Privacy Policy describes how Father & Daughter Jewelry (“we”, “us”, “our”) collects, uses, and shares your personal information when you visit our website, make a purchase, or use our services.
1. Information We Collect
-
Personal Information: When you make a purchase or attempt to make a purchase, we collect information including your name, billing address, shipping address, email address, and phone number.
-
Payment Information: Payment details are processed securely by third-party providers (such as Stripe, PayPal). We do not store your credit card information on our servers.
-
Device & Usage Information: We automatically collect certain information about your device, including your IP address, browser type, time zone, and information about how you interact with our site (pages viewed, links clicked). This is collected via cookies, log files, and web beacons.
2. How We Use Your Information We use the information we collect to:
-
Fulfill and manage your orders (processing payments, arranging shipping, and providing invoices).
-
Communicate with you regarding your order or customer support inquiries.
-
Screen our orders for potential risk or fraud.
-
Provide you with information or advertising relating to our products (only if you have opted-in to receive marketing).
-
Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).
3. Information Sharing and Disclosure We share your Personal Information with third parties to help us use your information, as described above:
-
Service Providers: We use Shopify to power our online store. We also use Google Analytics to help us understand how our customers use the Site.
-
Marketing & Advertising: We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you (via Meta/Facebook Pixel, Google Ads).
-
Legal Compliance: We may share your information to comply with applicable laws and regulations, to respond to a subpoena, or to otherwise protect our rights.
4. Cookies and Tracking Technologies We use cookies to power our store and track site performance. You can choose to disable cookies through your browser settings, but please note that some parts of our Site may not function correctly if cookies are disabled.
5. Your Rights (GDPR & CCPA)
-
European Residents: Under the GDPR, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
-
California Residents: Under the CCPA, you have specific rights regarding your personal data, including the right to opt-out of the "sale" of your information (though we do not sell your data). To exercise these rights, please contact us at support@father-and-daughter.com.
6. Data Retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
7. Data Security We implement industry-standard security measures, including SSL encryption, to protect your data. However, no method of transmission over the Internet is 100% secure.
8. Changes to This Policy We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
For More Information:
Questions? Visit our FAQs page or contact our customer services.
Contact Information:
Store Name: Father & Daughter
Registered Office: 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom
Email: support@father-and-daughter.com
Phone: +44 7446 119289
Customer Service Hours:
Monday to Friday: 9:00 AM – 5:00 PM (GMT). We do our best to reply to your e-mail within 1-2 business days.
